Intercom (Fin AI)

Customer & Workflow Automation

Error. Your form has not been submittedEmoji
This is what the server says:
There must be an @ at the beginning.
I will retry
Reply
Featured image

Fin AI reduces support workload by automatically answering routine queries and intelligently routing complex issues to human agents. Its seamless integration within the Intercom platform ensures personalized and efficient customer interactions while continuously learning to improve performance.

Featured image
  • Features/Capabilities

    Instant answers; Knowledge base integration; Multi-channel support; Agent handoff

  • Best For

    Businesses using Intercom

  • Key Roles

    Customer Support, Chatbot Builder

  • Pricing

    Requires Intercom subscription ($74+/mo) + $0.99 per resolution

  • Pros

    Instant responses; Leverages GPT-4; Reduces support load

  • Cons

    Requires subscription; Additional cost per resolution; May need human intervention

  • How it uses AI

    Provides instant, context-aware support by leveraging a company’s knowledge base.

  • Integrations

    Intercom; Slack, email integrations