ManyChat

Customer & Workflow Automation

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ManyChat empowers small and medium businesses to automate customer engagement and lead generation through interactive chatbots. Its hybrid approach—combining rule-based flows with AI enhancements—ensures flexible yet reliable communication that still values human oversight.

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  • Features/Capabilities

    Drag-and-drop builder; AI text improver; Automation triggers; Analytics

  • Best For

    Small and medium businesses

  • Key Roles

    Social Media Marketer, Chatbot Builder, Lead Generation Specialist

  • Pricing

    Free plan (up to 1k contacts); Pro from $15/mo

  • Pros

    User-friendly; Versatile builder; Multi-channel support

  • Cons

    Limited customization; Rule-based constraints; May require manual tweaks

  • How it uses AI

    Enables creation of interactive chatbots for Facebook Messenger and Instagram using a drag-and-drop builder enhanced with AI.

  • Integrations

    Facebook Messenger, Instagram; API