Talkdesk Copilot

Customer & Workflow Automation

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Speeds community support while ensuring accurate, brand-safe answers.

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  • Features/Capabilities

    Answer suggestions; auto summaries; sentiment tagging

  • Best For

    Large communities with high ticket volume

  • Key Roles

    Community Manager, Community Moderator, Customer Support

  • Pricing

    Custom pricing (Talkdesk CX Cloud)

  • Pros

    Omnichannel; live agent assist; call transcript analysis

  • Cons

    Requires Talkdesk suite; enterprise focus

  • How it uses AI

    Retrieval-augmented generation drafts replies and logs summaries in CRM.

  • Integrations

    Talkdesk KB; Salesforce; Zendesk; Slack

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The Community Hub and Marketplace Are Coming Soon!

We’re planning to launch a community forum where brides and vintage lovers can share questions, tips, and advice about finding and styling vintage wedding dresses.

Plus, we’re building a secondhand marketplace where you can buy and sell vintage wedding dresses with the community, too!

Want to be the first to know when we go live? Drop your email below!

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