Tidio

Customer & Workflow Automation

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Tidio integrates live chat with automated chatbot responses to enhance website engagement. By offering instant, personalized support and lead capture, it helps improve conversion rates while reducing manual customer service tasks, ensuring that human creativity remains central to strategy.

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  • Features/Capabilities

    Live chat; AI chatbot; Lead generation; Conversion optimization; Analytics

  • Best For

    Small businesses, e-commerce websites

  • Key Roles

    Customer Support, Ecommerce Marketer, Lead Generation Specialist

  • Pricing

    Free plan; Starter from $29/mo; Custom pricing available

  • Pros

    User-friendly; Affordable; Effective lead capture

  • Cons

    Limited customization; Basic AI; Occasional lag

  • How it uses AI

    Combines live chat and AI-powered chatbots to improve web conversions and customer support.

  • Integrations

    Shopify; Facebook Messenger; API